In the business of hotels, where nothing happens by coincidence, every effort is connected to facilitate smooth operations and a superior guest experience, and no cog in the proverbial machine is too small to matter, everyone has an important role to play. It is exactly this human aspect of the hospitality realm that Stelliers has set out to honour, most recently with the 12th edition of its Greater China Awards.

On 12 December 2025, the leading hotelier awards platform co-founded by Stéphane de Montgros, announced the results of the Stelliers Greater China 2025 Awards at a fabulous ceremony held at the Grand Lisboa Palace Macau, attended by more than 300 guests who eagerly awaited the announcement of winners. Peers of the hotel industry—including hospitality professionals, industry leaders, and partners—came together to toast and uplift the winners of this year’s edition, celebrating the remarkable individuals who meaningfully and passionately shape the hospitality landscape.

24 winners were honoured across 24 categories, selected through a meticulous judging process that involved individual interviews and much deliberation. A panel of five judges—made up of industry veterans and business leaders Rainer Burkle, former area vice present, luxury for Marriott International Greater China; May Wong, CEO of DONG Luxury Travel Collection; Kevin Tan, vice president of American Express Global Business Travel; William Mackay, former president of operations at Four Seasons Hotels & Resorts, Asia-Pacific; and Sarah Chen, former senior vice president, sales & marketing for Diaoyutai MGM Hospitality Group—voted on the final decision for each award.

Among those honoured in some of the most highly anticipated categories were Hugo Montanari of Rosewood Hong Kong, who was awarded General Manager of the Year; Vittorio Dincao of Galaxy Macau, who was recognised as the Butler of the Year; Jan Ruangnukulkit of Banyan Tree Macau, who won Chef of the Year; and Helen Jiang of Mandarin Oriental, Sanya, who picked up the Unsung Hero of the Year award.

“This evening was a celebration of people who pour their hearts into what they do. Many of the professionals we met started in the most junior roles and have worked their way forward through sheer dedication. Their stories remind us that hospitality is built by individuals who truly care about the guest experience and about their teams,” says de Montgros of the event. “We are thankful to everyone who participated this year: the nominees, the finalists, the judges, our partners, and the hotels that continue nurturing their talent. The emotion we saw on stage was genuine, and it reflects the pride these individuals take in their craft. If tonight helped them feel seen and valued—even for a moment—that is what we are honoured to be a part of.”

Here is the full list of winners of the Stelliers Greater China 2025 Awards:

1. Butler: Vittorio Dincao, executive manager – hotel operations, Galaxy Macau
2. Chef: Jan Ruangnukulkit, executive chef, Banyan Tree Macau
3. Concierge Hotelier: Sofia Metello, chief concierge, Londoner Grand, A Luxury Collection Hotel, Macao
4. Corporate Hotelier: Cheryl Chi, group director CRM, loyalty & partnerships, Wharf Hotels Management Limited
5. CSR Hotelier: Ada Ng, director of impact and sustainability, Rosewood Hong Kong
6. Engineering Hotelier: James Li, director of engineering, The Ritz-Carlton, Harbin
7. Finance Hotelier: Jane Lao, vice president, finance, Melco Resorts & Entertainment
8. Food & Beverage Hotelier: Kevin Chan, executive assistant manager – food & beverage, MGM Shanghai West Bund
9. Front Office Hotelier: Eric Si Tou, director of rooms, MGM Macau & MGM Cotai
10. Hotel Manager / Resident Manager: Stephan Van Tilburg, hotel manager – The Universal Studios Grand Hotel, Universal Beijing Resort
11. Hygiene & Food Safety Hotelier: Carmen Wong, senior manager – hygiene, Rosewood Hong Kong
12. General Manager: Hugo Montanari, managing director, Rosewood Hong Kong
13. Green Hotelier: Justin Li, assistant vice president – sustainability & technical services, Galaxy Macau
14. Human Resources Hotelier: Winfynn Xiao, senior director – human resources, Atlantis Sanya
15. Housekeeping Hotelier: Mavis Lai Ka Woon, executive housekeeper, City of Dreams, Macau
16. Information Technology Hotelier: Xavier Yeh, director of information technology, Mandarin Oriental, Shenzhen
17. Marketing & Communications Hotelier: Jairo Ortiz, director of marketing communications, The Portman Ritz-Carlton, Shanghai
18. Mixologist: Frederick Ma Ming Hong, resort master mixologist, Grand Lisboa Palace Macau
19. Owner: Tom Tai, co-general manager, hotel and service apartment department, Yuexiu Commercial, Guangzhou Yuexiu Commercial Real Estate Management Co., Ltd
20. Revenue Management Hotelier: Christina Zhang, director of revenue management, Mandarin Oriental, Shenzhen
21. Sales Hotelier: Peter Wang, director of global sales, China, Mandarin Oriental Pudong, Shanghai
22. Sommelier: Dirk Chen, director of wine, The Landmark Mandarin Oriental, Hong Kong
23. Unsung Hero: Helen Jiang, dormitory attendant, Mandarin Oriental, Sanya
24. Wellness & Spa: Miya Zhang, senior director of spa, Four Seasons Hotel Hangzhou at West Lake

Robb Report Hong Kong was honoured to be part of this significant celebration as the official media partner for the Stelliers Greater China 2025 Awards. Visit stelliers.com for more information on the Stelliers Greater China 2025 Awards.