Robb Report Hong Kong unveiled the results of its Best of the Best 2026 Travel, Experiences & Hospitality Edition at a highly anticipated awards celebration recognising transformative journeys and authentic adventures, showcasing a meticulous selection of destinations, properties, and innovations that redefine the boundaries of opulence.
Among the 11 categories honouring more than 180 winners, Hospitality Excellence recognises the immense achievements of hotel brands in their quest to shape the travel experience and create destinations worth travelling for.
Belmond
Hospitality Excellence: Special Recognition
Belmond is a name that evokes the romance of discovery, celebrating place, culture, and the art of living well. Each Belmond property is a portal to the extraordinary—whether it’s a riverboat experience in France, a historic train winding through the Andes, or a sunlit villa perched on the Amalfi Coast. What distinguishes Belmond is its devotion to authenticity and storytelling. Every hotel, train, safari lodges, or river cruise is infused with the character of its locale—local artisans, regional cuisine, and curated experiences bring destinations vividly to life.
Bulgari Hotels & Resorts
Hospitality Excellence: Special Recognition
Bulgari Hotels & Resorts is a celebration of Italian glamour and refined craftsmanship, earning special recognition for its distinctive approach to luxury hospitality. Each property is a jewel in its own right, seamlessly blending the maison’s heritage of high jewellery with an unmistakable sense of place. From the urban sophistication of Milan and London to the dramatic cliffs of Bali and the beaches of Dubai, its portfolio is united by a devotion to beauty, artistry, and contemporary elegance.
Cheval Blanc
Hospitality Excellence: Special Recognition
Cheval Blanc is more than a collection of extraordinary hotels—this LVMH-owned brand elevates hospitality to an art form. Across its maisons, from the snowy peaks of Courchevel to the turquoise lagoons of the Maldives, a signature spirit prevails: utmost personalisation and impeccable attention to detail. What distinguishes Cheval Blanc is its dedication to crafting environments that emphasise hospitality your way, setting a benchmark that answers the unique desires of every guest. Each property is a masterpiece of design, blending contemporary elegance with a strong sense of place.
Dorchester Collection
Hospitality Excellence: Special Recognition
Dorchester Collection is a name synonymous with legendary hospitality—a portfolio of iconic hotels that have raised the industry bar. The brand’s extraordinary contribution to the world of luxury travel is embodied through each property, which double as stages for unforgettable moments and personal stories. Dorchester Collection’s devotion to individuality is distinctive. From the historic grandeur of The Dorchester in London to the sun-dappled glamour of Hotel Eden in Rome, every hotel is a unique expression of place and personality. Interiors are curated with exquisite taste, blending classic architecture with contemporary flair, while public spaces buzz with a sense of occasion—afternoon teas, gala dinners, and soirées that become part of the city’s social fabric. Attention to detail is legendary, and world-class culinary, wellness, and cultural programming ensure enrichment in myriad ways.
Fairmont Hotels & Resorts
Hospitality Excellence: Special Recognition
Fairmont Hotels & Resorts has long been a beacon of hospitality, recognised for its ability to blend grandeur with heartfelt service. Its legacy and collection of landmark hotels that have only witnessed history and have helped shape it. Each property is a living testament to elegance, culture, and community. Guests are welcomed to experience the story of a city—soaking up the pulse of London, the romance of Monte Carlo, or the wild beauty of Kenya through Fairmont’s lens. Fairmont teams are empowered to create memorable moments, following the brand’s ethos of “make special happen,” elevating each stay into an inspiring chapter of one’s life.
Mandarin Oriental Hotel Group
Hospitality Excellence: Special Recognition
Mandarin Oriental Hotel Group is celebrated for redefining luxury hospitality with a blend of Asian heritage, contemporary elegance, and an unwavering dedication to personalised service. The brand’s global influence is felt at each property, and its holistic approach to guest experience is a commendable feature. MO’s signature “fan” motif is more than a logo—it symbolises the warmth and grace that infuse every interaction. Design is central to the Mandarin Oriental ethos. Each hotel is a showcase of architectural artistry, seamlessly blending local character with understated sophistication. Culinary excellence is celebrated in Michelin-starred restaurants, while world-class spas offer transformative wellness journeys inspired by Eastern and Western philosophies. MO’s commitment to excellence extends beyond its walls, supporting communities and championing sustainability through thoughtful initiatives.
One&Only Resorts
Hospitality Excellence: Special Recognition
One&Only Resorts is celebrated for transforming the world’s most breathtaking locations into havens of distinctive luxury and personal connection, placing individuality, creativity, and heartfelt service at the core of every guest experience. Each resort is a unique destination, from the wild shores of Rwanda to the sun-kissed beaches of the Maldives, united by an ethos that celebrates both place and personality. Properties are woven seamlessly into their natural surroundings—lush rainforests, dramatic coastlines, and vibrant mountain landscapes—offering guests a sense of discovery with every visit.
Orient Express
Hospitality Excellence: Special Recognition
Orient Express is a name that conjures images of bygone eras filled with romance, adventure, and sophistication—a legendary brand that has set the standard for experiential travel since its inaugural journey in 1883. Orient Express’s enduring influence on hospitality, where each voyage and property is a masterclass in elegance, storytelling, and attention to detail, is a remarkable feat. From the polished wood and Art Deco glamour of its iconic trains to the forthcoming collection of hotels and yachts, Orient Express is dedicated to reviving the golden age of travel while embracing the comforts of the modern era. Orient Express makes a splash once again in the 21st century for its commitment to creating journeys that linger in memory—where travel is not just about reaching a destination but about savouring every moment along the way.
Raffles Hotels & Resorts
Hospitality Excellence: Special Recognition
Raffles Hotels & Resorts is synonymous with heritage and elegance, earning special recognition for its enduring influence on the world of luxury travel. Since the opening of its iconic Singapore flagship in 1887, Raffles has set the benchmark for gracious service, blending tradition with a spirit of discovery that resonates across continents. Each property is a celebration of heritage—grand facades, lush courtyards, and interiors filled with echoes of a bygone era—yet every stay feels fresh, relevant, and uniquely personal. What sets Raffles apart is its unwavering commitment to the art of welcome. Legendary butlers anticipate every need, curating bespoke experiences and thoughtful gestures that transform visits into cherished memories. Every Raffles hotel is both a sanctuary and a gateway to discovery, known not just for its iconic addresses, but for its living legacy, defining hospitality excellence for generations of travellers.
Ritz-Carlton Reserve
Hospitality Excellence: Special Recognition
Ritz-Carlton Reserve is a rarefied expression of hospitality, where the world’s most extraordinary locations are matched by an equally exceptional commitment to personal service and immersive luxury. This special recognition honours the brand’s unique philosophy—one that places authenticity, privacy, and a deep sense of place at the heart of every guest experience. Each Ritz-Carlton Reserve property is intentionally intimate, designed to harmonise with its natural surroundings—be it the lush rainforests of Costa Rica, the pristine beaches of the Maldives, or the cultural richness of Kyoto. Architecture and interiors draw inspiration from local heritage, while curated art and thoughtful design details evoke a sense of discovery and wonder. Guests are treated to a highly personalised journey, guided by hosts who are both gracious and intuitive. Experiences are bespoke, crafted around individual desires, whether it’s a private dinner under the stars, a cultural immersion with local artisans, or a wellness retreat tailored for renewal.
Rosewood Hotels & Resorts
Hospitality Excellence: Special Recognition
Rosewood Hotels & Resorts has carved a unique niche in luxury hospitality, earning special recognition for its philosophy of “A Sense of Place,” where each property is a thoughtful reflection of its destination’s culture, history, and spirit. From the grand boulevards of Paris to the tranquil beaches of Phuket, Rosewood’s portfolio is a tapestry of experiences, united by a commitment to authenticity, artistry, and bespoke service.
What distinguishes Rosewood is its focus on creating immersive environments. Architecture and interiors are meticulously curated, blending local materials, art, and craftsmanship to evoke a deep connection with each locale. Public spaces buzz with energy, while suites and villas offer serene retreats, adorned with details that celebrate both tradition and contemporary design. Rosewood Hotels & Resorts stands out for its unwavering pursuit of hospitality excellence—a brand where every stay is an invitation to discover, connect, and feel truly at home.
Taj Hotels Resorts and Palaces
Hospitality Excellence: Special Recognition
Taj Hotels Resorts and Palaces is a beacon of Indian hospitality, acclaimed for its enduring commitment to gracious service, cultural heritage, and transformative guest experiences. Since opening the doors of its flagship, The Taj Mahal Palace in Mumbai, in 1903, the brand has become synonymous with elegance and a deep sense of place, welcoming travellers into a world where history and modernity walk hand in hand.
Every Taj property is a celebration of local tradition and craftsmanship, evoking a sense of grandeur and serenity unique to the brand.
The Langham Hotels and Resorts
Hospitality Excellence: Special Recognition
The Langham Hotels and Resorts is a name steeped in history and synonymous with refined hospitality, earning special recognition for its unwavering dedication to elegance, innovation, and guest delight. Since opening its doors in 1865 on London’s Regent Street, The Langham has been a pioneer, introducing the world to the concept of the modern luxury hotel and setting standards that continue to inspire today. Langham properties are a tasteful blend of timeless tradition and contemporary flair. Signature pink touches and floral arrangements add a playful sophistication unique to the brand. Service at The Langham is intuitive and heartfelt, resulting in memorable experiences.
The Peninsula Hotels
Hospitality Excellence: Special Recognition
The Peninsula Hotels is an enduring symbol of refined hospitality, honoured with special recognition for its unwavering dedication to excellence and innovation. Since the opening of its flagship in Hong Kong in 1928, The Peninsula has become synonymous with understated luxury and meticulous attention to detail, welcoming guests into a world where tradition and modernity are perfectly balanced. Every Peninsula property is a landmark in its own right, seamlessly blending heritage architecture with contemporary design and state-of-the-art amenities. Service at The Peninsula is legendary. Staff anticipate needs with quiet precision, delivering thoughtful gestures—be it a perfectly brewed cup of tea, a chauffeured Rolls-Royce, or a personalised city itinerary—that transform each stay into a cherished memory. What truly distinguishes The Peninsula is its commitment to the arts, innovation, and community, ensuring the brand’s legacy for generations to come.
Ultima Collection
Hospitality Excellence: Special Recognition
Ultima Collection is redefining the landscape of ultra-luxury hospitality, earning special recognition for its bold vision and commitment to exclusivity, artistry, and guest-centric experiences. From the snow-capped peaks of the Alps to the sun-drenched shores of the Mediterranean, each Ultima property is conceived as a private sanctuary—where privacy, design, and bespoke service converge in perfect harmony. What sets Ultima Collection apart is its devotion to individuality. Each residence, chalet, or villa is a masterpiece of contemporary architecture and interior design, adorned with curated art, custom furnishings, and state-of-the-art amenities. Expansive spaces, private spas, and panoramic terraces invite guests to unwind in absolute comfort, while immersive wellness programmes and tailored experiences elevate every stay. Service at Ultima is intuitive and deeply personal. Dedicated teams anticipate every need, orchestrating seamless arrivals, curated dining, and memorable moments.
Waldorf Astoria Hotels & Resorts
Hospitality Excellence: Special Recognition
Waldorf Astoria Hotels & Resorts embodies a legacy of grandeur and innovation, consistently redefining what it means to experience true luxury around the globe. This special recognition honours the brand’s unwavering pursuit of excellence—a journey that began with the opening of the original Waldorf Astoria in New York and has since expanded to some of the world’s most sought-after destinations. Every Waldorf Astoria property is a celebration of place, blending iconic elegance with contemporary sophistication. Majestic lobbies, timeless architecture, and curated art collections create an atmosphere where history and modernity coexist in perfect harmony. What truly sets Waldorf Astoria apart is its legendary service. The Personal Concierge programme ensures that guest preferences are anticipated and every desire is met with grace and precision. Whether orchestrating a once-in-a-lifetime celebration, arranging a private city tour, or simply perfecting the details of a morning coffee, staff members deliver hospitality with a rare blend of warmth and professionalism.
