In the latest edition of Robb Report Hong Kong’s digital series, Leaders of Luxury, we turn the spotlight on PuLi Shanghai, the intimate urban resort that redefined understated luxury in the city and inspired an entire brand ethos. CEO Victor Clavell recalls his first stay there in 2016 as a revelation in “simplicity of the essential,” where seamless service, poetic design, and a deep sense of place quietly set a new benchmark for contemporary hospitality. Today, as custodian of that legacy, he is evolving PuLi’s flagship with expanded wellness, elevated yet effortless rituals, and ever-more-personalised care—proving that true luxury lies in making every moment feel naturally, and memorably, right.

Video by Chris Yau.