Leaders of Luxury: Mark Willis, CEO of Fairmont Hotels & Resorts
December 23, 2023

In this latest edition of Leaders of Luxury, Mark Willis, CEO of Fairmont Hotels & Resorts, is in exclusive conversation with Robb Report Hong Kong to reflect on his year at the enduring luxury hospitality brand, and the challenges and rewards of upholding Fairmont’s historical legacy across the company’s sizeable portfolio of international properties. Willis shares his thoughts on how to meet the rising expectations of guests, how he finds calm, and the future of Fairmont.

Video by Chris Yau